Everything in flow.
Everyone at ease.
We take the worry out of getting a parcel where it belongs — safe, simple and certain, for the sender, the receiver, and the runner in between.
Route
Create a drop
This no. will be used for verification.
Verify me.
You'll receive a 6 digit code
KSh 0
Indicative — charge locks at Detail.
· M · Standard · KSh 0
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How it works
Three steps to a drop
Choose your route
Pick where you're dropping off and where it's going — a Pod nearby or straight to a door.
Size & Service
From Overnight to Express, and Small to XL, we price it live as you choose.
Pay, we notify them
Pay with M-Pesa. Pinned notifies your receiver automatically with their PIN — no chasing, just pin.
Pod to Pod
Drop at a smart point near your receiver collects from one near them, on their own time. Cheapest and always secure.
Pod to Door
Prefer it brought over? A runner takes it the last mile to any address — confirm the pin on the map.
Always in the flow
Track every stage, live
From the moment you drop to the moment it's collected — Dropped, In transit, At locker, Delivered. Your receiver gets the PIN by SMS or WhatsApp. No apps required.
Parcel Journey
#P7XK4-
Dropped at Nairobi CBD station
DROPPED · 12 Nov 2025, 10:20 AM
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Dispatched
DRIVER VINCENT OTIENO · 12 Nov 2025, 10:20 AM
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Arrived at Nakuru Town station
DELIVERED · 12 Nov 2025, 10:20 AM
Simple pricing
Simple, upfront pricing
Pay by size and route, no surprises. Prices indicative for Nairobi and lock when you create a drop.
Estimate your drop
New St Hub rongai New Popman house
KSh
Indicative — charge locks when you create a drop.
No hidden fees
Price today when you create a drop, no surge, no surprises on delivery.
M-Pesa first
Pay instantly with M-Pesa, no card needed, no signup friction.
Runner network
Hundreds of vetted runners covering Nairobi's most active zones.
Free storage window
Every parcel gets a free collection window. Extend or send onward — all from the tracking page.
Coverage
Pods across Nairobi
Drop and collect at a point near you around the city. Tap a Pod for hours, availability and directions.
AI assistant
Not sure where to start?
Zaneta is your Pinned assistant — ask about sending, tracking, pricing, or coverage. No menus, no waiting. Just tap and go.
Insights
Ideas on delivery
Pods and doing business in Nairobi.
Delivery without chaos: how a network fixes the last mile
Traffic, missed calls, waiting around. Here's the operational thinking behind fixing Nairobi's last mile — from the team building it.
Why a PIN beats a phone call every time
Collection PINs make handoffs fast, safe and account-free — even on a feature phone.
What fair pay for runners actually looks like
Upfront, fixed payouts confirmed before a job — our stance on building a courier network people trust.
Free windows and storage: how it works, and why it's fair
Every parcel gets a free collection window. Here's the reasoning behind it and how we keep it fair.
Track a parcel
Enter the tracking code from your SMS or WhatsApp
Ready to send your first drop?
No account needed to start. Create a drop in under two minutes.